Refund/Exchanges: Our designers are passionate about their work so your satisfaction is important. If you are not happy with your purchase please contact us at firstname.lastname@example.org and our Customer Care Team will handle your request. Please include your name, order # and the item you wish to return or exchange in your communication.
We will provide you with a return authorization number (RA #). Please include the RA # on the return form. Refunds are typically issued within 24 hours of request or receipt of returned item. Exchanges are typically shipped within 3-4 business days of receipt of returned item(s).
LAJ Apparel accepts returns and exchanges within 21 days of receipt of merchandise that has not been worn, altered or washed. All original tags must be attached. Returns and Exchanges must be shipped back to us within twenty-one (21) days of receipt for a refund, excluding shipping cost, to your original form of payment. We are unable to offer refunds or exchanges on customized items or complementary/free gifts.